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EU digital signatures
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 ISO 27001 Certified

 

VoiceVault is ISO 27001 certified - the internationally recognised information security standard.

 

The standard sets out best practice control requirements for:

  • security policy
  • organization of information security
  • asset management
  • human resources security
  • physical and environmental security
  • communications and operations management
  •  access control
  • information systems acquisition, development and maintenance
  • information security incident management
  •  business continuity management
  • compliance.

 

 

Accredited to issue Advanced Electronic Signatures

 

 VoiceVault is the first and only voice verification provider to be certified and accredited to issue Advanced Electronic Signatures (voice digital certificates). This certification enables VoiceVault to support payment transactions with 'speak on the dotted line', setting up direct debits and secure access to confidential data.

 

The legal framework for Advance Digital Signatures was agreed by the European Parliament and Council when it adopted Directive 1999/93/EC - an EU wide framework for electronic signatures. Since then, individual member states of the EU have implemented legislation that gives legal recognition to electronic signatures.

 

The EU directive sets out two forms of electronic signatures:

 

'Electronic Signatures' that are attached to or logically associated with other electronic data and which serve as a method of authentication (also referred to as a digital certificate).

 

'Advanced Electronic Signature' which means an Electronic Signature that meets the following requirements:

  • It is uniquely linked to the signatory
  • Is capable of identifying the signatory
  • It is created using means that the signatory can maintain under his / her sole control; and
  • It is linked to the data to which it relates in such a manner that any subsequent change of the data is detectable.

 

This certification, together with VoiceVault's ISO 27001 rating demonstrates the quality of the system and the most stringent operating procedures and secure environment.