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How Password Reset works

 

VoiceVault's Password Reset service is a fully automated phone service that enables employees, agents or clients to reset their own passwords, anytime, anywhere. It is already used and trusted by major banks and insurance companies with thousands of employees, saving them money, improving security and productivity.

 

  • Fully managed service
    • ISO 27001
  • No hardware or software purchase
    • Minimal capital outlay
    • Minimal ongoing system management overhead
  • Interfaces with your existing password administration system
    • Minimal IT resources required
    • Minimal or no change to existing systems
    • No additional communications infrastructure required
    • Uses existing IP connectivity
  • Anytime, anywhere access using any phone
    • Guaranteed 24 x7 x 365 availability
    • Route off from internal phone system as an 'extension'
    • Or dedicated phone number


 

  • Intuitive and easy to use - requires no user training
  • Complete flexibility on identification
    • Customer or Agent number
    • Employee number
    • User ID
    • Custom
  • Keyed in on phone or speech recognition
  • Voice verification
    • 99.9% accuracy
    • Cross platform, landline, mobile etc
    • Not affected by ailments such as a cold
    • Noise filtering - suppresses background noise
    • Recording detection filters
    • Automatic adaptation to take into account aging

     

In 2004 VoiceVault was certified and accredited to issue EU Advanced Digital Certificates. This certification, the first of its kind; together with ISO 27001 rating demonstrates the quality and security of VoiceVault.

VoiceVault's customers now includes a growing range of banks, insurance companies, and other businesses, together with one of the largest law enforcement agencies in the world.

Biometric Security is continuing to invest in VoiceVault and developing new applications that meet the needs of our customers.

 

 

 


 

 

 

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