VoiceSign
VoiceSign adds a ‘speak on the dotted line’ capability to phone and smartphone-based transactions.
It enables the implementation of legally binding transaction authorization applications where your voice is used to perform an e-signature.
Imagine being able to finalize a transaction while the customer is on the phone. VoiceSign, the voice biometric e-signature technology from VoiceVault, enables you to achieve this.
The technology has enabled organisations to increase closure rates by over 20% and reduce administrative costs associated with the typical paper trail that accompanies hand-written signatures by up to 80%.
Voice Biometrics
The voice biometric voice signature capability is based on a straightforward enrolment and verification process that involve the user speaking two or three short, digit-based phrases.
The entire VoiceSign process for creating a voice-based e-signature takes less than 15 seconds.
The process of capturing the voice signature is fully prompted and as a consequence no costly user training needed.
Compliant and Secure
Within the VoiceSign transaction, VoiceVault acts as a trusted 3rd-party in delivering the e-signature capability.
In the US, VoiceSign e-signatures are recognized as legally binding under:
- The E-Sign Act
- HIPAA / CMS
- DOI
- FDA 21CFR Part 11
In Europe, VoiceSign can be incorporated into processes that generate e-signatures that are legally binding under EU Directive 1999/93/EC.
To learn more about how and why VoiceSign e-signatures have obtained legal standing please get in touch.
Flexible and Versatile
VoiceSign can be used within any phone or smartphone-based process where a traditional hand-written signature is needed. The technology can be quickly and easily incorporated into any call flow or smartphone-based application. No specialized hardware or on-site software is required. With our partners, VoiceVault can provide a fully hosted solution.
VoiceSign can be used in enrollment applications, authorizations and approvals, phone-based sales or to simply electronically capture that a person conducted a transaction. In fact, anything in the digital domain can be signed.
