Voice Sign adds 'speak on the dotted line' to transaction processes. Both business and client benefit from convenient and secure transaction verification process.

How it works

At the point where a transaction requires verification the call centre or IVR system initiates Voice Sign. The caller's voice is authenticated and VoiceVault issues the merchants system with a digital signature. The call centre operative or IVR system then continues with the call. Example of use includes insurance telesales for proposal signing and stock broking or gaming.

VoiceVault stores a record of the electronic signature permanently in case of attempted repudiation by the caller.

Benefits

• Transactions are digitally signed
• Improves business closure
• Cost savings through removal of paper and post process
• Reduces risk of fraud and identity theft or customer repudiation
• Customers benefit from an improved and more secure service
• Easy to implement

For more information on Voice Sign, please contact us: Info@voicevault.com